Unibet

ADAMS - SEGMENTATION

Accessible: it must be possible to reach it efficiently

Differential: it must respond differently to a different marketing mix

Actionable: you must have a product for this segment

Measurable: size and purchasing power can be measured

Substantial: the segment has to be large and profitable enough

SMS Campaign

Trigger - standard or event based

Target

Timeframe

Content + Call to action

Test

Run

Analyse

KPI

EMAIL

Clickthrough Rate

Conversion Rate

Bounce Rate

List Growth Rate

Email Sharing/Forwarding Rate

Overall ROI

SMS

Delivery rate

Open rate

Opt-out rate

Click through rate

Conversion rate

SM

Engagement

Clicks

Likes

Shares

Comments

Brand Mentions

Profile Visits

Active Followers

Reach

Followers or fans

Impressions

Traffic Data

Leads

Conversions

Segmentation

History

Players

Inactive

Geographic location

Unemployment rate

Platform

Fix

Mobile

6 Main Criterias
ReFeMoLoWin

Recency

Frequency

Monetary Value

Player Club tier

Location

Win Rate

Data Required

Gender

Age

Game Preference

Customer Lifecycle

Acquisition

Discover new needs

Research

Compare

Purchase

Engagement

Retention

Win Back