カテゴリー 全て - business - partner - systems - inventory

によって Bill Dennehy 10年前.

256

Central topic

The text focuses on various aspects of Starbucks' operational goals and the systems in place to achieve them. Customer service and quality are highlighted as key priorities, with an emphasis on maintaining cleanliness and speed of service.

Central topic

What is my goal? what is Starbucks goal?

money

customer service

checks/balances

SYSTEMS
define a system?
in development
needed
existing

IF...THEN?..

Store Issues

PARTNER

Problem Partners?
what's the issue? training/coaching? can it be resolved?
Ownership
Management Presence/Leadership
Time & Attendance

CUSTOMER

Playbook
Quality
QASA/Cleanliness
Speed of Service

BUSINESS

Cash Handling
Inventory Management
Coffee

rotation/keeping bean wall stocked

Clover/In-store use

Milk

ordering

waste

Sales
losers
winners