-The International Organization for Standardization.
-Based in Geneva, Switzerland.
-It is a quality system standard applicable to any service or process anywhere in the world.
-ISO International Standards ensure that products and services are safe.
Why study Sport Management?
-We all have a vested interest in improving the way sport organizations are managed.
-You will eventually either manage or be managed.
Why learning and practicing good management
-Help us understand the challenges and skills needed as a manager.
-Equip over selves with effective management theories and practices
-Make us become effective managers who will be able to detect and locate problems.
Pioneers in Management
Harry L.Gantt
-He is noteworthy because he added a humanistic approach to management
-The most contribution was to suggest a social responsibility in the organization
Elto Mayo
-This Harvard Professor introduced managers to the importance of good human relations in the work place
-His greatest fame was gained through the Hawthorne Studies
Henri Fayol
-A French management pioneer and administrator
-He originated the process school of management
Lilian Gilbreth
-She is rightfully called the “First Lady of Management”
-Mrs. Gilbert did pioneering research on the Psychology of the work place.
Frank Gilbreth
-He is known as the “Father of Work Simplification”
-He pioneered work in the field of motion study.
Frederick W. Tyler
-He is considered the “Father of Scientific Management”
-He pioneered the studies of method analysis, job costing and incentive plans
ISO 9000 (3 part)
-Planning = require to ensure that the objectives authority and responsibility relationship of each activity.
-Controlling = require to ensure that the goals and objectives are met.
-Documentation = is used predominantly for feedback on how well the quality management system is performing.
Total quality management
5 basic dimensions involved if the organization want to increase quality: -
-Top Management Commitment
-Employee involvement
-Materials
-Technology
-Method
Possible Carrers
Sport management programs train people for management positions in such areas as :
-Athletic directors (ADs)
-Stadiums and arena management
-Sport marketing agencies
-Player’s agent
-Many more
Sport Management
-2 basics element - Sport and Management
-Getting things organizing, leading , and evaluating is the contemporary definition of management.
Management
“Working with through individuals and groups to accomplish organizational goals.”
Hersey & Blanchard, 1982
Sport
“Competitive activity guided by established rules ”
Eitzen & Sage, 1986
