AGENT PROGRAM

Operations

Main KPIs

# of Calls Received

# of New Customers

Projects

New Agent Commissions Structure

a

Agent Reward Program

a

Agent Segmentation

a

Advertising Research

a

University Research

a

# of Active Agents

Projects

Agent Recruitment Research

a

Affiliate Network Reseach

a

Wireless Dealer Research

Partial KPIs

KPI name

Projects

KPI name

Projects

Scorecards

a

Other Main Projects

Direct Projects

Survey Results

Social Networks

Telecom Events

Indirect Projects

February Promotions

a