Deeper Connection between FFS members and team
A space to post updates and progress with open science
Ability to incorporate contacts into space for future opportunities, ability to run programs through community space if needed.
541,806 views in past 12 months (Apr 22-23)
Usage per institution, Specify mailing lists, demographics, updated contact info in salesforce
Better engagement data, specified mailing lists, KPI for fundraising leads
Maximizing Potential of Community
247,892 visits in last year
Receive direct feedback on betas, and proposed plan from community
A space to share updates in open science and progress with programs
Segmented mailing list, Higher engagement
Helps Prioritize projects
81 institutions listed on Admin site.

Engagement Pathways In Open Science Ecosystem Community

Responsibilities

= Marketing

Community team

= Product

OSF Support

OSF Support

COS Site

COS Site

COS Programs

COS Programs

OSF institutions

OSF institutions

Data collection on Ecosystem Audience  members

Data collection on Ecosystem Audience members

FFS

FFS

Development

Development

Marketing

Marketing

Segmented Audiences, Demographics, Engagement Analytic,  Mailing lists, KPI

Segmented Audiences, Demographics, Engagement Analytic, Mailing lists, KPI

Institutional Advocates

Institutional Advocates

What

A space where advocates for Open Science from institution members can converse about challenges, resources, and general networking.

Benefits

For Member- Access to Community Resource, private networking space, support for Increasing engagement at university.

For COS- Increased engagement from institutions, better KPI, Potential FFS

Engagement Activities

Access to Community Resource Library

Access to private resources institution members targeted at increasing engagement at institutions

Forums for Networking and conversations.

Access to trainings (Swag), Networking Events (Ambassador Networking)

Clear quarterly directives for goals, mutual benefits, and time commitments

Primary contact- Gretchen

Secondary- Community Manager

OSF UX working group

OSF UX working group

What

A specific working group for improving the OSF and all of it's tools for Open Science.

Benefits

For Members- Chance to get involved and shape next updates of the OSF.

For COS/ OSF- Get community feedback for product design

Engagement Activities

Discusion Forums

Posting/voting on OSF Feature request forums

Participation in UX workshops

Add-on request voting (OSF software community)

Clear quarterly directives for Goals, Mutual benefits, and time commitments

Primary contact- Mark Call

Secondary Contact- Community Manager

Ambassador Networking & Workshops

Ambassador Networking & Workshops

What

A space and events specifically designed to connect ambassadors.

Benefits

For Members: This provides a safe, collaborative environment for ambassadors to grow in open science an their careers.

For Us: providing a collaborative space can lead to valuable outputs for our resource library

Engagement Activities

Networking channel (Forum)

Introduction forum

Collaboration forum

Job posting forum

Access to direct messaging between members

Access to Networking events, and collaborative workshops

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Workshops with clear output for resource library

Specific topic trainings

Primary contact- Community Manager

OSF Developer Community

OSF Developer Community

What

A sub community for developers to help build add-on integrations with the OSF.

Benefits

Members: Community driven integration, by the community. Credit for work

For COS: Less time spent for Staff with integration changes. Potential community insight.

Engagement Activities

Forum for engagement between members

Forum on UX community for Audience upvoting. (OSF UX working group)

Clear quarterly directives for Goals, Mutual benefits, and time commitments

Primary contact- Community Manager

Open Science News

Open Science News

What

General forum on the latest news and publications on open science

Benefits

For members- A aggregation of open science news in one place for the audience, a place to get engaged.

Engagement Activities

a general forum, with first post moderation. The hope is to share news for the general audience.

Ability to post and share Open Science Event/ Trainings Calendar

Primary contact- Community manager

Secondary Contact- Marketing Team

Top/Prereg Resource Working groups

Top/Prereg Resource Working groups

What

a space for our working groups to come together to offer expertise on our next projects and decisions.

Benefits

For members: Level of prestige, help support new researchers.

For OSF audence: Community devloped insight into resources

For COS: Community insight into projects and developments

Engagement Activities

Forums, project working spaces, events and meetings

Primary contact- Community Manager

Open Cultural & Translator

Open Cultural & Translator

What

A space where researchers can help bridge the language barrier with translated resources.

Benifits

Member- Help receive credit for translating resources and spreading open science

COS- Provide Community developed resources in other languages.

Engagement Activities

Addition of translated resources to our Resource library- Credit provided.

Networking Connections

Forum/ Project space

Clear quarterly directives for Goals, Mutual benefits, and time commitments

Primary contact- Community Manager (Daniel)

When COS Program or Events are Retirement

When COS Program or Events are Retirement

What

After the conclusion of a COS program, Members can be offered a space in our ecosystem as a way of getting involved. Achievements from the program can also be posted.

Benefits

Engaged program members have a chance to stay involved at the organization. Maximize retention of members and Maximizes impact of program.

Engagement Activities

Posting of program accomplishments

Private chat/ communication channels between retired program members

Primary contact- Program leader

Researchers Join Here!

Enter into Community

Product And Infrastructure

Product And Infrastructure

Policy

Policy

COS/ Metascience

COS/ Metascience

Data on interest, conversations, Engagement

OSKB- STEM HUB

Flu Lab

OSF

OSF

OSF Support

OSF Support

COS Site

COS Site

COS Programs

COS Programs

OSF institutions

OSF institutions

Lab members/ research collaborators

Project management integration

New OSF user onboarding

New OSF user onboarding

Personalized Feed Based on Interest

Personalized Feed Based on Interest

Added to Customized Mailing Lists

Added to Customized Mailing Lists

Share with Public audience and Communities

Share with Public audience and Communities

Feature Request collection

Feature Request collection

Product Development

Product Development

Forums, Feature request Collection, Up votes on ideas

Forums, Feature request Collection, Up votes on ideas

Surveys, Polls

Surveys, Polls

Highlight Community Outputs

Highlight Community Outputs

Customer Support Teams

Customer Support Teams

External support communities

External support communities

Community developed resources

Community developed resources

Engagement, Onboarding Webinars

Engagement, Onboarding Webinars

Segmented Audiences, Demographics, Engagement Analytic,  Mailing lists, KPI

Segmented Audiences, Demographics, Engagement Analytic, Mailing lists, KPI

FFS

FFS

Development

Development

Marketing

Marketing

OSF

OSF

Private, Active, Small

Public, Passive, Large