Gurus de la calidad
Phil Crosby
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William Edwards Deming
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Armand V. Feigenbaum
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Watts Humphrey
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Kaoru Ishikawa
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Eliyahu M. Goldratt
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Joseph Juran
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Taiichi Ohno
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Walter A. Shewhart
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Shigeo Shingo
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Bill Smith (Motorola)
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Genichi Taguchi
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Frederick Winslow Taylor
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