Knowledge Base
by
Avar Shahzad
IT For Managers
MBA 535
Day 5
Creating a pivot table in excel
Data _____ Information ________ Knowledge
Data Mining
Day 4
Internet-Extranet-Intranet
Using excel
Outsourcing
Insourcing
Data Visualization
Day 3
Enterprise Systems
CRM
SCM
PLM
Collaboration
ZARA
Day 2
Michael Porter
Three Generic Strategies
Cost Leadership
Differentiation
Focus
Google Case Study
answer of Q1: It's Mission is to organize the world's information and make it universally accessibleand useful, it is operating on a simple but innovative business to attract internet users to it's free search services and earning revenue from targeted advertising
Answer to Q2:Innovation is the key , google employees can innovate , and they also let them download and edit their softwares, IS also supports innovation.
answer to Q3: It's IT department provides free and open access to IT for all employees , rather than keeping them tight control, google allow thier employees to choose from several engines for computer and operating systems, in this way employees can find and join hands with others working on similar technology or features.
Business Strategy
How do we get there?
Mission Statement
Why do we exist?
Order Fulfilllment
The Order Fulfillment in the company i work for, is we get catalogues from company representers where we selecte the wanted items, we discuss the costing and they ship it to us, while at other times they send us to, for example Turkey, to visit companies, negotiate and purchase the wanted items.
we are an engineer-to-order
process list:
1.Product inquiry,
2.Sales quote
3.Order Booking
4.Billing
5.shipment
6.delivery
7.checking the items
8.LC payment,the remaining half is billed
1.Product inquiry, catalogues are provided by the campanies representatives, where we selected the wanted items and specify the desires form, material and quality.
2.Sales Quotes, we discuss the fee for our order and the fee for shipments.
3.Order booking, we fill in the official order forms and give them to the companies sale representative.
4.Billing, half of the amount discussed is paid upfront.
5.Shipment, they ship the items via container trucks to the destination specified by us
6.Delivery, they stock the items up for us in our warehouses
7.checking the items, we check all the delivered items, to check if its exactly what we've orderd
8.LC, the remained amount is payed through LC payment when we are content with the items delivered.
Day 1
We watched an interesting vidoe of Friedman's Book '' The World is Flat"
I learned how IT can Develope Business and management
Murphy's law. as it says if anything can go wrong , it will go wrong
Michael Porter