Decision making, learning, Knowlegde management andInformation Technology

Decisions

Programmed

Non-programmed

Model

Rational

Garbage can

solution side

Unstructered

uncertainly is high

Carnegie

satisficing

Bounded rationality

organizationl coalitions

Incrementalist

muddling through

Learning

Interorganizational

Individual

Cultures

Adaptive

Inertive

Strategies

Listening to dissenters

Converting events into learning opportunities

experimenting

Utilizing game theory

Top Management Teams

Wheel

Circle

Persuasive communication

Devil's advocacy

Groupthink