Sajid Sub Shop - Muhammad Sajid, Owner

fix #1. Sajid could quickly begin cleaning up the mess and put all the garbage in the back

Fix #2. Sajid could order one of his staff who is sitting in the back to come help him clean up

Fix #1. Sajid could speak to the customers and assure them their orders will be up ASAP and then go start working on the orders himself

Fix #2. Sajid can get one of the people in the back to come prep and make orders

Fix #3. to ensure his customers remain happy Sajid could offer them all a discount and then get one of his workers to help him get all the orders ready

Fix #1. Sajid could answer the phone and take the orders

fix #2. Sajid could get one of his staff to stand at the phone and take orders

Fix #3. Sajid could put turn the phone off and stop taking phone orders until he gets the rest of the in store customers dealt with

Fix #1. Sajid can ask the employee to go to the back and cool down while he speaks to the customer and resolves the argument

Fix #2. Sajid could intervene in the argument and try to stop them from arguing

Fix #3. Sajid could ask both the customer and employee what is wrong and then try to speak to each person to resolve the conflict

Fix #1. Sajid could politely ask them to get off their phones and go out front to help. Later on he could have a conversation with them about going on their phones during work.

Fix #2. Sajid could take their phones away and tell them to go help up front and late implement a no phone policy.