Decision Support Systems
Opening Vignette:
Company background
Results
Proposed solution
Answer and discuss
Problem
Managerial Decision Making
Inputs: resources
Output: attainment of goals
Measure of success: outputs / inputs
The Business Environment
Example: globalization
problems
opportunities
Main topic
Business process
Variations in the process rationale, sequence of steps, or methods used for performing particular steps
Participants
Better training, better skills, higher levels of commitment, or better real-time or delayed feedback
Information
Better information quality, information availability, or information presentation
Technology
Better data storage and retrieval, models, algorithms, statistical or graphical capabilities, or computer interaction