Solving Conflicts

Support agreement areas

Understading the parties in conflict

Deny your own concerns

Share responsibility

Get to a concensus

Address the interests of multiple stakeholders

Promote mutual respect

Push your viewpoint

Have someone in a power position to solve the problem

Resistance to accept another viewpoint

Stand up for your own

Withdraw when the issue is not worth the effort

Postpone the conflict

Ignore the conflict

Do not deal with an angry person

Look for a mutually acceptable solution

Reach to a temporary solution

Manage stress

Remain alert and calm

Control your emotions and behavior

Express yourself carefully

Be respectful of people differences

Be impartial

Listen, then speak