CROSS - CULTURAL ISSUES IN GLOBAL COMMUNICATION

CULTURAL DIVERSITY

TALENTS AND EXPERIENCES

- Suggest flexible ideas in adapting to ever changing markets.

- Perceptual, cultural and language barriers need to be overcome for diversity programs to succeed.

CHALLENGE AND EXPERIENCES

IMPACT OF CULTURAL DIVERSITY IN HOSPITALITY

- Often improves and develops workplace by helping as learning experiences for employers as well as employees.

- Provide service with a diverse collection of skills and experiences.

CULTURAL DIFFERENCES

Cultural

Religion, an integral part of culture, can become an issue in the workplace.

Age discrimination involves treating someone (an applicant or employee) less favorably because of his or her age.

Treats an applicant or employee less favorably because she has a history of a disability

The importance of cultural awareness and sensitivity in effective human resources

Language differences

Educational processes

Traditions

Manners and Customs

Religions and Cultural orientations

Each culture has its own uniqueness

ISSUES IN CULTURAL DIVERSITY

Gender

Gender is the range of characteristics pertaining to, and differentiating between, masculinity and femininity.

Religion

Employer treats a qualified individual

Age

Physical and / or mental disabilities and limitations

DTR 6012 (CULTURAL DIVERSITY)

NUR FARRAHANIS BT ZAINUDDIN (29DHF17F2047)

NUR LIYANA ATIQAH BT AHMAD (29DHF17F2027)

NURHANI SYAZWANI BT HANISHABANY (29DHF17F2019)