Focus Group
Fundaments
What are they?
Qualitative research
Pre-define characteristics
Person to person
Telephone
Internet Focus Groups
When to use it?
Publicity or Promotions
Stand out
New concepts
Product's applications
Generation of ideas
When Not to use it?
Numbers are required
Too private topics
Establishment of costs
Instead of quantitative
Customer
Define objectives
Specific
Clear
Avoid multiples objectives
Selection of the sample
Sex, age, habits, occupation, industry, users, social- economical level, geography
Define dialogue's outline
Research company
Development of polls
Find the sample
Develop the outline
Is in charge of the logistics
Select the chairpersons
Check and analyze every session
Analyze and organize results
Prepare presentation
Chairperson
Guarantee the dialogue's flow
Participation
Everyone
Avoid Monopolization
Balance participation
Follow and finish the outline