IM/KM Plan

Main Plan

Purpose

Scope

Overview

Definitions

Data

Information

DefinitionsThe science of using procedures and information systemsThe science of using procedures and information systems to collect, process, store, display, disseminate, and protect knowledge products, data, and finroamtion

Information Superiority

Knowledge

Explicit

Written

Documented

Tacit

Experience

Comprehension

Practice

Interaction

Knowledge Management

DefinitionsThe art of creating, organizing, applying and transferring knowledgeThe are of creating, applying, organizing, and transferring knowledge to facilitate situational understanding and decision making. KM supports improving organizational learning, innovation, and performance. Effective KM provides commanders and other decision makeers' knowledge products and services that are relevant, accurate, timely, and useable.

Importance of IM/KM

Support Commanders

Provides commanders relevant information and knowledge for making informed, timely decisions

Links organizations

IM/KM Relationship

closely related

IM feeds development and mgmt of knowledge

KM relies on IM and contributes to situational understanding required for decisions and actions

IM/KM for Decision Making

Structure

Organization for IM/KM

IT Services

IM processes

KM processes

Key Info Products

IM/KM Training, Education, and Awareness

Info Resource Mgmt

Responsibilities

Annex A - Organizing for IM

Annex A

Overview

Guidance and Procedures

Responsibilities

Appendix 1 - Duties and Responsibilities

Intro

Key IM Roles

Executive Leadership

Headquarters Staff

HQ IM Specialists

HQ IM Groups

IM Roles Summary

Responsibilities

Appendix 2 - Coordination Groups

Purpose

Process

Coordination Group Descriptions

Control and Coordination Centers

Responsibilities

Appendix 3 - Battle Rhythm

Purpose

General

Key Battle Rhythm Events

Information Flow

Responsibilities

Appendix 4 - JTF Commander

Intro

JTF Guidance

Responsibilities

Annex B - IT Services

Annex B

Intro

IT Categories

Network and Security Services

Application Services

Standards and Preferred Products List

Application Use for Info Production and Dissemination

Office Automation

File Management Services

Official Messaging

Web Services

VTC and ATC

Distributed Collaboration Services

Coordination Applications

Common Reference Information

Directorate Postings

Responsibilities

Appendix 1 - Application Standards and Preferred Product Lists

Intro

IT Protocols, Standards and Products Listing

Responsibilities

Appendix 2 - DCO Guidelines

User Registration

Pacific Theater Collaboration Portal Site

Adding Rooms

DCO Guidelines

DCO Support

Appendix 3 - Official Military Messaging

Intro

Message Types

Message Preparation Roles

Responsibilities

Annex C - Information Processes

Annex C

Overview

Info Processes Framework

Info Communication and Dissemination Guidance

Responsibilities

Appendix 1 - Executive Operational Processes

Intro

Process Descriptions

Commander's Operational Communication

Commander's Imperatives

Commander's Critical Information Requirements (CCIRs)

Course of Action (COA) Decision Brief)

Responsibilities

Appendix 2 - Enabling Operational Processes

Intro

Process Descriptions

Deployment Mgmt

Situational Awareness

Updates and Situation Reports

Operational Assessments

Decision Support

Responsibilities

Appendix 3 - Executive Strategic Processes

Intro

Process Descriptions

Operational and Contingency Plan Development

Readiness Assessment

Command Attention

Security Cooperation

Command Correspondence

Responsibilities

Appendix 4 - Enabling Strategic Processes

Intro

Process Descriptions

Administrative Activities

Action and Task Management

Analysis and Studies

Resource Management

Exercise Development

Training, Education and Professional Development

Responsibilities

Appendix 5 - Requests for Information

General

Process Descriptions

Inbound RFI Process

Outbound RFI Process

Responsibilities

Appendix 6 - Information Process-Product Cross Reference

General

Info Products Associated with Info Processes

Responsibilities

Appendix 7 - Humanitarian Assistance/Disaster Relief (HA/DR) Support

Purpose

Overview

Process

Guidance and Procedures

Responsibilities

Annex D - Key Information Products

Annex D

Intro

Documents

Presentation Brief

Application Displays

Web Sites

Official Military Messages

Responsibilities

Appendix 1 - Action Officer Guide

Annex E - Information Assurance

Annex E

Intro

Information Content Control

Security Separation

Community and Directory Services

Identification, Authentication and Authorization

Education, Training and Awareness

Security Operations and Administration

Information System Security

Responsibilities

Appendix 1 - Unclassified Information Control Guidance

Intro

FOIA

FOUO

SBU

Examples

Public Affairs Guidance

Responsibilities

Appendix 2 - Classified Information Control Guidance

Intro

Classification Levels

Original Classification

Derivative Classification

Classification Reasons

Classification Guides

Classification Caveats

Classified Information Distribution Controls

Classified Information Controls in an Emergency

Other Safeguards

Responsibilities

Appendix 3 - Disclosure Guidance

Overview

Classified Military Information Categories

National Disclosure Officials

Disclosure Criteria

Specifically Prohibited Disclosures

Exceptions to Policy

Disclosure Policy Notes

Responsibilities

Subtopic

Appendix 4 - Duration, Declassification and Downgrading of Classified Information

Duration of Clasification

Declassification and Downgrading

Responsibilities

Appendix 5 - Information Security Marking

Overview

Cover Markings

Declassification Date Marking Usage

Page Markings

Portion markings

Removable Media Security Marking

Responsibilities

Appendix 6 - Information Security Separation

Intro

Physical Separation

Cyber Separation

Responsibilities

Annex F - IM Training, Education and Awareness

Annex F

Intro

Background

Training Requirements

Situational Awareness

Operational Compentence

Professional Development

Responsibilities

Annex G - Information Resource Management

Intro

Description

Responsibilities

Annex H - Knowledge Management

Definition

The Knowledge Continuum

Knowledge Production

Importance of Information Integration

Knowledge Presentation Framework

End-to-End Knowledge Development

Responsibilities

Subtopic

KM Possibilities to Incorporate

Objectives

Mission

Army

Adopt governance and cultural changes to become a knowledge-based organizationIntegrate knowledge management concepts and best business practices into Army proceses to improve performanceManage the infrastructure as an enterprise to enhance capabilities and efficienciesInstitutionalize Army Knowledge Online (AKO) to be the Army's enterprise portal to provide universal, secure access for the entire ArmyHarness the power of human capital

Vision

Army KM Framework- A transformed army with

Army

Army KM FrameworkA transformed Army, with agile capabilities and adaptive processes, powered by world-class network-centric access to knowledge, systems, and services, interoperable with the Joint environment

Principles

4 Pillars

Management & Organization

Strategy

Leadership

Resources

Communication

People & Culture

Don't Share

Power

Abuse

Time

Infrastructure

Taxonomies

Storage

Alignment

Technology

Content & Processes

Information Assets

Internal

External

Roles and responsibilities

One intranet?

Maintenance

Applications

Yellow pages

Skills

Definitions / Terms

connecting

KM is a disciplined way of connecting people with information and the tools they need to manage it. By helping people work together, knowledge management empowers the mind of many and provides benefits to the organizationOrganizations contain vast reservoirs of untapped knowledge and expertise. The problem is that most people don't know who has what information, or where it resides, much less how to connect the dots and enable the knowledge to flow through the organization

People

information

tools

Purpose

Inform People

Build capacity

Build on lessons learned

Not re-invent the wheel

Strategic Initiatives

Governance

Stakeholders

Performance Measures

Change Management

Communication

People

Creators

Organizers

Apply

Transfer

Act

Processes

flow

creation and capture

sharing and enriching

storage and retrieval

dissemination

methods

5 Steps

Assess

Design

Develop

Pilot

Implement

Tools

syst

systems used to put knowledge products and services into organized frameworks

Knowledge Worker

Function, Duties, Responsibilities

Personal KM

Analytical

Information

Learning

Social

Audit

Purpose

Maximize value

Content

Information

Support

Business strategy

objectives

What

Who has knowledge

What people need to do job

How could they make better use of content

How better use of content can create efficiency / productivity

Where

Catalogue

What

How its used

How

Info flow

within

without

Prioritize deliverables

Roadmap

Roles

CKO

Create KM vision

Integrate KM into strategic plans

Selling KM to senior managers

Create a shared vision

Getting buy-in from competing initiatives and advocates

Mentoring KM initiative leaders

Managing multiple projects, vendors, and consultants

Deliver measurable KM benefits

KM Program

Workshop

Unit 1

What is KM

Unit 2

Methodology

How do you perform KM

Unit 3

Study Methodology

Get started

Unit 4

Study Methodology

Complete KM initiative

Unit 5

Special topics

Excite innovation

KM performance metrics

Build and sustain communities of practice

fundamentals of managing KM projects

Enrichment projects

Organization

CKO

KMO

KIMWG

Assessment

Strategy

COMPACFLT

Subtopic

Ideas for New Structure

2 Parts

Easier

Add Annexes and Appendices as needed

Modify main plan

Purpose

Scope

Structure

Responsibilities

What current annexes are IM or KM?

Move KM annexes/appendices under Annex H?

Keep separate

Incorporate Annex H into Main Plan

More disjointed

Fully Incorporate

Using info to create knowledge

IM feeds KM

Use relationship to develop integrated plan

Is there clear distinction?

Do we need to identify and separate IM policy from KM policy?

Add depth by incorporating KM methodology

Incorporate parts of Annex H into Main Plan

Incorporate parts of Annex H into other Annexes/Appendices

Add KM concepts and methods to other annexes/appendices

More time consuming