SAFETY
Performance Conversations
Breaches
Are they effective
Training on how to hold these
Preventative
night pay windows
Are the times correct at all our sites?
Do we have any sites that need them
jump wires
Do we check if they are tight
Do we need them at all of our sites
pendant alarms
Cash Handling
monitoring
performance manage
Proactive not reactive
Emergency response
flipchart
Do staff know how to read it properly
Are we testing CSR knowledge enough on this?
Are we talking to our staff about a change coming?
On call Area Manager
New AM training/Buddy
Are there any issues
is the escalation chart right?
Evacuations
Store practice drills recorded where?
need to develop tool an combine with CCTV checks and Safety Conversations
Needs to be checked by AM and discussions need to be held.
how often are teams practising this currently? it is not enough?
types / scenarios, should we be giving them more real examples eg Golflinks car in window
Are our teams ready to respond to an emergency? Some are and some are not
We need to be testing this more often as current process is not working
Managers are accountable for their teams ability to respond correctly. Do they know this?
Clear gaps in CSR knowledge when tested on this, 3 times a year is not enough. suggest 1 per team member per month
Incident investigation (5 whys)
Training
Site Staff
site walks
fire
workplace assessments
istart
ilearn
Store Managers
new starters
Should we have TSM's
external vs internal training plan
Tools/yellow card
Area Managers
SLCIC
Is training needed on the new form
Current gaps identified in SM knowledge
How serious are the SM's taking this
Should AM's complete one per store per year?
AM training
Record Keeping
Bake sheets
Activity planners
HSSE alerts
SLCIC
Travel paths
Evacuations
Do Managers know how long they are to keep the documents on site
Document control
work instructions
Risk Registers
HSSE Committee
What's their role? Do they know what it is
How do we make it more effective
How does the rest of the team support this, what does the committee need from the group
Do stores know when they should contact their rep
Is it structured/agenda
Do they need to attend store meetings
3rd party tenants
training
expectations
compliance
who owns this relationship
workshop parking
inclusive approach to site safety to drive culture
Travel paths
Train staff on how to fill out
100% completion
Are managers taking their time filling this out
PPE
do staff always use it ( cttv checks should provide assurance)
are staff aware of the consequences if caught not using it
are there any themes of staff not using items
reference cards
Food safety
staff training / do staff know the risks
Food safety book
accurate
up to date
Do we check this often enough
Council audits
learning's
Share with teams
Food ingredients book
CCTV checks
what do we check? should we have structure
are we doing this often enough
AM can check this now/should we be checking
should we all be checking the same activities and rotate
need to start sharing things we have found and how we have addressed it
are we doing this
Subtopic
WCS should show us if it is completed or not
Injury management
Maintenance
Are things being fixed or tagged out
what are some concerns eg cross dock cages
Is preventative maintenance working
contractors
Incident sharing
how/where/When
What to share
Use real examples from traction
HSSE Alerts
Known issues
Traffic management
food audits
Hazards identified but not resolved
Audits
PASS
dummy one completed by SM
actions completed and closed out
Learnings
Should be checking the CCTV check
Night Visits
is it effective
when and how often
learnings
External Audits
Dangerous goods audits
Food audits
Self insurance
Work Safe
Are we ready for this
learning shared
4000 eyes
stop / think / act in your store
Photo board
Personal approach at store level
Do staff know what it means?
is it alive in stores?
Safety conversations
Recorded where?
What guidance do we provide to ensure they are not repetitive
Are they effective and relevant
should we combine this with our current weekly CCTV email check
use traction report to drive the conversation
Develop structure to questioning letting SM's own
is there anything staff are uncomfortable doing that may result in an injury
Safety time out (what does this look like)
manual handling
Training
CCTV checks
Are staff rushing? Slow down
Are we talking to staff about this?
Store meetings
Is this structured
Actions addressed
Subtopic