Categorieën: Alle - listening - feedback - blogging - strategies

door Daniel Montellano 10 jaren geleden

378

Listening to the Grounswell

Businesses increasingly recognize the importance of leveraging internal social tools and cultural changes to drive success. Implementing strategies that prioritize listening to and supporting customers'

Listening to the Grounswell

Groundsweel Inside The Company and Future

Benefits of Internal Groundswell

Embracing
Supporting
Talking
Listening

Tools & Strategies Inside Companies

Internal Blogging
Internal Social Applications
Cultural Change
Wikis

What does this it mean?

Create strategies to listen the customers
Change strategies based on listening
Care about Customer's feedback

The Future

Attaining the Groundsweel
Be Humble
Be Collaborative
Be Flexible
Be opportunistic
Be Patient
Be a good Liistener
Person to Person
Constant Feedback is needed
Companies will need connections
Net Effect
Social Network will connect people