Business Office Manager / Revenue Cycle Manager

Verification Staff

Ensure verification procedures are followed

Ensure documentation of verifications are completed

Ensure Accurate insurance information in patient chart

Ensure communications with all RCM staff

Ensure timely and accurate calculations of patient responsitibility and communications with patients.

Ensure adequate staffing levels and make suggestions regarding staffing

Ensure collections per assigned task and responsibilities

Ensure communications with/between RCM team

Ensure adequate staffing levels and make suggestions regarding staffing

Assist in the development and maintenance of RCM policy and procedures

Provide feedback to management and physicians regarding billing & collections as necessary

Orientation & training of new employees

Provide guidance and on-going training to staff

Communicate with payors and ensure staff is up to date on changes to payor policies

Ensure daily billing completed

Ensure payments posted

Ensure claims addressed timely

Ensure Adjustments, write offs, etc. are completed accurately

Make decisions regarding billing office personnel matters

Liason between cath lab staff & billing staff

Ensure adequate staffing levels and make suggestions regarding staffing

Ensure timely and accurate calculations of patient responsibility and communications with patients.

Ensure timely and accurate completions of pre-certifications

Ensure workflow and workload among staff

Ensure adequate staffing levels and make suggestions regarding staffing