International Marketing
CH.1 Scope & Challenge
benefits
Commerce cause Peace
economic boom in North America in late 1990's bcuz of the end of cold war
global commerce thrive in peacetime
Events & Trends Affecting Global Bus.
manage resources & global environment for the next generations
the effect of mushrooming Impact of the internet, mobiles & global media on the dissolution of national boarders
Acceptance of the free mrkt sys. among developing countries in latin America. Asia.& Eastern Europe
Emerging WTO,NAFTA & EU
changing face of U.S bus.
increasing globalization of market, comp. find themselves trapped with foreign competitors, cust, supp. within boarders
many U.S controlled by foreigners & came to stay in US & compete with US Comp.
necessity of global markets
higher percentage of profit
multinational outperform domestic ones
global value increased through global diversification
intensifying domestic competition
Scope of tasks
Intr. mrkt. is the performance of bus. activities designed to plan, price promote, direct the flow of comp. goods or services to cust. in more than one nation for a profit
difference in the Environment
Competition, legal restraints, government controls,
weather, fickle consumers, economic conditions,
technological constraints, infrastructure concerns,
culture, and political situations.
controllable
1.comp. Characteristics
2. Research
3.Marketing Mix (price - product - promotion - channel of distribution)
uncontrollable ( Domestic / foreign ) Environment
Domestic environment
1. political / legal forces
2.competitve structure
3.Economic climate
Foreign Environment
1.legal / political forces
2.Compititive forces
3. Economic forces
4.cultural forces
5.level of technology
6.structure of distribution
7.geography & infrastructure
Environmental Adaptaion
challenging adaptation in int.Mrkt. in Cultural adjustments
establish a frame of reference :
- Time conscious america vs opposite in latin america
- hand gestures
Cultural conditioning
be aware of home cultural references before making decisions
Obstacles to Adaptation
Adaptation is an effort from the international marketer to anticipate influence on the uncontrollable domestic and foreign factors on a marketing mix and then adjust the marketing mix to minimize the effect.
Obstacle 1
Self - Reference Criterion (SRC)
is an unconscious reference to one’s own cultural values, experiences, and knowledge as a basis for decisions.
Risks of SRC
Prevent you from becoming aware of cultural
differences
Influence the evaluation of the appropriateness
of a domestically designed marketing mix for a
foreign market
Obstacle 2
Ethnocentrism
notion that people in one’s own company, culture, or country know best how to do things
Risk of Ethnocentrism
Impedes the ability to assess a foreign market in
its true light
a problem when managers from affluent countries
work with managers and markets in less affluent countries.
Importance of global Awareness
to be globally aware
knowledge of cultures, history, world market
poten/al, and global economic, social, and poli/cal
trends
tolerance of cultural differences
Beyond Obstacles
to Adaptation
to control the influence of adaptation obstacles: SRC-Ethnocentrism
recognize the effects on our behavior
recognize that there may be more similarities
than differences between countries
conduct cross-cultural analysis
(definig the problem in HOME )Define business problem or goal in homecountry cultural traits, habits, or norms
(the same as 1 but for foreign country but through consultants there)Define business problem or goal in foreign country cultural traits, habits, or norms
through consultation with natives of target
country
isolate the SRC and examine it to see how it complicates the problem
redefine the problem without the SRC influence & solve for the optimum business goal situation .
the progression of becoming a global marketer
steps toward becoming global marketer
No Direct Foreign Marketing Reactive
Products “indirectly” reach foreign markets ( trading comp. foreign contact/ domestic wholesalers-distributers/ web orders)
foreign order stimulate a compnay's interest in seeking int. sales
Infrequent Foreign Marketing –
Reactive
Caused by temporary surpluses
Firm has little or no intention of maintaining
continuous market representation
Regular Foreign
Marketing – Proactive
dedicate production for foreign markets
strategy use intermediaries -own sales force
Products are adapted for foreign markets while grows in domestic demand
depend on profits from foreign markets
International Marketing –
Proactive
committed in foreign markets
produce on foreign soil MNC title
Global Marketing – Proactive
sees the world as one market
market segments according to income , usage pattern
plus 50% of revenue comes from abroad
global market orientation
Domestic market extention orientation
common borders country EGY - LYB
multi-domestic marketing oreintation
Region like MENA
global marketing orientation
Global likel'oreal
Factors Favoring Faster
Internationalization
higher technology
marketing based resources
smaller home markets and larger production capacity
managers well networked internationally
The Orientation of International
Marketing
Environmental/cultural approach
relate the foreign env. to mrktng. mix
cultural enviroment influence the marketing mix
marketing plans that will be implemented in could change dramatically from country to country