Lodging System &Operation
Front Office
General Management
Can't operated independently ( Hardware & software)
Reservation Management
Rapid [rocess of room guestRevenue & forecasting reportGenerate roomAble directly linked to a central reservation office
Rooms Management
Manages the roon statusAssist in room assigmentAssist in co-ordination of guest services
Guest Accounting Management
Increase hotel controlMaintain guest account electronicalComunicatento opera system
What is PMS (Property Management System)?*Asystem that assist in the operation of the hotel*Consist of computer hardware, hardware, check in data, step during proceduresand people(reception)*Able to interface with other module*Able to interface with other system application
Front Office
Sales & CateringManagement
Back office Application
F & B
Opera
Why choose opera?Industry leader in property management systemfaster selling software in the world
2 type of login:*System : Related to the hotel data that linked to when using opera*User:Related to individual's ID
Opera(Hotel)
Reservation
Registration
Quick keys
Billing
Night Audit
It run in the end of the businessusually will be at 2am -5am.Important:It closes & balance each day activities and Rolls the system date to the new date.
Process:
Process credit card transaction
Generated fixwd charges posting
Reconciles guest folios
Calculated daily statistic
Purges old data
Cumulative balance account receivable
Asures the accuracy of the following business day
Departure