Nguyen Viet Anh Son
<Organizational Analysis>
Case study essay 1500Ws

UAW Labor Contract

Workers would be involved in deciding work standards, job allocations and layout, training, job rotation, and other work elements.

NUMMI management works to include employees in its suggestion and cost management systems programs

amount of water used to produce one automobile declined from 1,000 gallons to 680

responsibility for planning how to increase line speed.

completed automobiles roll off the end of the line at the rate of one every 58 second, and pick-up trucks at the rate of 92 seconds per completed vehicle.

formally recognised for their ideas and dedication, whether improving quality, safety, attendance, or production.

“buys the hearts of people"

Job security: No-strike, no-layoff agreement

Flexibility prevails instead of the confrontational enforcement of rules.

60 cents per hour premium is paid to team leaders

Engineers: occupy their first several weeks on the job working on the line

EMPATHY: appreciation for the tedious and stressful pressures workers face on the line

Management

Emphasises

System Emphasises

Human relation

Empowerment

Shared responsibility

Philosophy emphasises

Mutual trust

Respect

Company ideology: Targeted building the highest quality vehicles at the lowest possible costs

Convis: Management Executive

“Manage as if you had no power.”

forget the command-and-control legacy

treat people dignity, to seek consensus in making decisions that directly affect people at work.

“do more than just complete your job and then go home.”

For example, if the robot that installs car seats breaks down, a team of mechanics put some of their people on the job to manually install seats while others work to solve the problem.

Advocate: “Work like your name is on the plant.”

Practices

no time clocks, only self-report time sheets

right and responsibility to shut down section

resolve any quality or operating problems.

no-fault attendance system

No reason required

No external documentation required

Every effort is made to help people overcome personal problems that might be causing attendance issues.

open office environment

Even Convis, as the senior line manager, had his desk in an open arena with 80 other people.

Promote sense of equity

managers and hourly employees eats at the same cafeteria

wear the same uniforms

Bonus: belief that employees should benefit from performance directly related to production objectives.

Quality

safety

Productivity improvement