ProTec
Organization &
Task Chart
2018
Growth
Outside Marketing
Marketing Reps
Office visits
Follow up notes
Follow up calls
Presentations
Set up meeting calls
Social media
Inside Sales
Outgoing calls set up meetings
3 month loss realtors
Reviews
Respond to reviews
Monitor performance
Yelp
Others
Website
Maintenance
Blog post
Changes
Reviews
Development & Optimization
Review other sites
Get other Locations
Add content
Add websites
Services
Residential Leader
Commercial Leader
Commercial Leader
Job Coordinator
Potential Opportunities
Report Reviewer
Marketing to Past Clients
Inspectors
Residential Leader
Handle Complaints
Verify to completion
Keep realtor in loop
Report to management
Weekly summary report
Monthly spreadsheet
Prioritize
According to realtor
Risk
Social media
Validity
Track complaints
Keep complaint spreadsheet up to date
Identify training needs
One inspector need training
All inspectors need training
Subtopic
Identify opportunities for change
Could we write some thing better
Say something different
Use tools better
Change order of inspection
Payout numbers
Past payouts
Potential payouts
New Hire Training
Trainees
Training Layout
InterNachi
Insp. Assist
Office & Technology Training
Test out on subjects
Verify on schedule
Coordinate with office mgr
Monitor Status
Initiate Licensing Process
Ongoing Training
Plan regular meetings
Quarterly in office
Weekly virtual
Ongoing Retraining
Pools
Lawn Irrigation
Mold
Termites
Radon
EIFS Basics
Specialty Training
EIFS
Code Certified
Sewer Camera
Water testing
Lead testing
Assess Tool Needs
Insure proper tool use
Used IR properly
Moisture meter
Ladder
Camera
Verify use
IR
Moisture meter
Electric tester
Thermometer
Report Upgrades
Update Libraries
Distributed
Verify Use
Evaluate Software
Check out different options
What might we be able to use
Features liked
Manage Inspectors
Review Reports
Monthly Review & Grading
Weekly Review of Low Graders
Probation/Retraining For Very Low Graders
Grading System
Required Elements
Required Pics
Poorly Written
Spelling
Punctuation
Sentence structure
Inaccuracies
Wrong info
Inadequate
Field supervision
On Time
Used Speeches
Had Control
Technique
Upsold
Handled Questions
Pulled Covers Off
Went on roof/crawlspace
Ancillary Services
Mold, radon, termites, pools, sewers, lead, EIFS
Operations
Financials
Bookeeper
Payroll
Pay Bills
Potential savings
Bi Weekly P&L
Potential savings
Office Manager
Client coordinators
Database Management
Monitor data
Improve efficiency
Data Entry
ISN Expert
Human Resources
Hire to meet needs
Terminate
Monitor Healthcare
Track PTO
Monitor Vehicle Maintenance
Track oil changes
Tire needs
Repairs
Mileage
Cost per vehicle
Compliance Issues
Track license renewels per state
Inspectors
Radon
Termite
Mold
Track CE Requirements
Required Classes
Optional Classes
Opportunities
Insurance requirements
E & O
Auto
Liability
Health