Technology Reference Model (TRM) Definitions
Most definitions for the categories within the Oregon TRM are derived from the Federal Enterprise Architecture (FEA) v2
End-user Devices
Laptops, PC, Tablets, Printers
Phones
Smart Phones
Business Process/ Systems Portfolio
Acquisition Management
Customer Service
Financial Management
Property & Asset Management
Workforce Management
Human Resource Management
Legal
Grants Management
Emergency Management
Physical Safety
Facilities Management
Application Components
Analytics, Reporting & Statistics
Business Intelligence & Analytics
Reporting
Portfolio Management
Survey Data Collection
Online Analytical Processing
Document & Content Management
Document Imaging & OCR
Document Library
Forms Management
Records Management
Web Content Management
Document Management System
Geospatial Information
Geospatial Data Collection
Geospatial Data Analysis
Cartography
Imagery
Productivity
Drawing
Presentation
Spreadsheet
Word Processing
Knowledge & Discovery Management
Data Mining
Information Retrieval
Modeling
Knowledge Capture
Knowledge Distribution & Delivery
Process Automation & Management
Business Process Management
Business Rule Management
Case Management
Project Management
Risk Management
Quality Management
Configuration Management
E-Commerce
Payment Processing
Storefront
Licensing/Permitting
Unified Communications & Collaboration
Calendaring
Instant Messaging
Social Software
Event/News Management
Syndication Management (RSS Feeds)
Visualization
Computer Aided Design (CAD)
Data Mapping
Graphics
Idea Mapping
Multimedia
Photographic
Integration/ Middleware
Enterprise Service Bus
Messaging Software
Service Description or Interface
Application Integration (API)
Data Management
Extraction, Transformation & Loading (ETL)
Data Backup & Recovery
Data Integration & Exchange
Data Quality Management
Data Warehouse & Data Mart
Directory Services
Master Data Management
Meta Data Management
Platform Services
Data Storage
Enterprise
Local Attached
Mainframe
Network Attached
Operating System
Mainframe
Midrange
Distributed
Hardware
Mainframe
Midrange
Distributed
Communication Hardware
Mobile
Virtualization
Desktop Services
Platform as a Service
Infrastructure as a Service
Network
Data & Video Services
Voice Services & Infrastructure
Infrastructure
Radio Infrastructure
VOIP
Radio over IP
Web & Video Conferencing
Mobile Device Networking
Information Security
Cyber Security Management
Security Management
Threat & Vulnerability Management
Continuous Monitoring
Data Integrity & Privacy Management
Identification and Authentication
Incident Management
Compliance
Security Controls
Authentication & Authorization
Virus Protection
Digital Signature
Encryption
IT Systems Management
IT Service Management
License Management
Mobility Management
Software Distribution
Monitoring Tools
System Monitoring
Application Monitoring
Development & Testing Tools
Requirement Management
App Development Tools A programming tools or
Testing
Software Configuration Management