Phone Calls
Greetings
Hello
Good morning
Good afternoon
Good evening
Phrasal verbs
ring up
pick up
ring on
get through
call back
ring up
speak up
Modal Verbs
CAN
Could
May
Would
Help and Clarificarion
'Could you repeat that, please?'
'Could you speak a little more slowly, please?'
‘Would you mind spelling that for me please?‘
Useful Phrases
Is Mary there, please?
I'm calling about....
Please ask Mary to call me back.
Thanks for help! Bye!
May I have your name, please?
How may I help you?
I'll give her the message