Connect -
maximising customer growth
Advertising
Online advertising
Paid advertising
PPC
Google Adwords
Bing Ads
Yahoo
MSN
Online advertising brokers
Adbrite
Beacon Ads
Banner Advertising
Site targeted, eg. sydneyanglicans.net
Organic advertising
Clear call to action
Print advertising
Denominational newspapers
College yearbooks
School newsletters
CEP catalogue
YW newsletters
Unique Selling Proposition
"Buy this product, for this specific benefit."
Must be one the competition cannot or does not offer (unique offer)
Strong proposition / persuavive
Sponsorships
Advetorials
SMS notifications
Online marketing
Clear call to action
Strong online presence
Website
Usability
Robust search tool
Testimonials
Page loading speed
Graphic design
Content
Product descriptions
Opt-in page / sign up forms
Strong SEO structure
EDM/email marketing
Relationship building
Sales follow up
Education (growing product knowledge)
Quality content
Social media
Customer feedback
Research
Strong customer service
Good product knowledge
Prioritise orders of top-buying customer
24-hour response to customer enquiries
Voicemails
Emails
7-day follow-up to initial email enquiries
Increasing conversion rates
Across Connect roll-out dates
Ability to calm customers
Lead generation
Events
Conferences
Workshops
Seminars
Webinars
Trade events
In-store promotions
Referrals
Existing clients
Alliances
Current partners
Trade customers
New market checklist
Cold calling
Targeted lists
Lapsed customers
Potential customers
Strategy for each call
(poor petitioning can do more damage than good)
Increasing contacts in the CRM
Sourcing key contacts for each organisation
Clear value proposition
Follow-up email
Send promo pack
80/20 Principle
Product delivery
Couriers v Australia Post
Pricing
Profit leaks
Discounts to trade and
highly-valued customers
High print/postage costs
Free delivery for orders over $X
Customer lists
More contacts on CRM
Upload all buyers - webstore/phone/email/fax
Upload all My Connect members (3800+)
Upload all Think Faith members (200+)
Upload all SRE providers
Upload MST's contacts
Tailor customer lists
SRE & RI
State Schools
Independent Schools
Church - Senior Ministers
Church - Children's Ministers
Church - Youth Ministers
Relationships
Sales team
SRE providers
SRE coordinators & teachers
MST
State School principals
Parents/Guardians of students
Youthworks donors
Education Departments
ICCOREIS
Memberships
My Connect
SRE supporters and advocates
Parental information
SRE info packs
Flyers
Other literature to encourage SRE enrolment
Online presence
whysre.com.au
whyri.com.au
Lead nurturing
Content
Newsletters
Article emails with links
Press releases
Special reports
Execution platforms
Direct mail
Emails
Events
Phone
Face-to-face