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Categorii: Tot - examples - effect - interactions - factors

realizată de Helder Melo 10 ani în urmă

349

Enablers

Understanding customer dynamics involves examining both intuitive and non-intuitive cause-and-effect relationships. Direct effects are straightforward and not dependent on the number of interactions, making them easier to predict and manage.

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Delight the Customer

CFR

Non Intuitive

practices / planning

decision on whether to work with "difficult customers"

intuitively the more clients the better (more sales) but in the long run it might be a good idea to be selective on choosing customers

discipline

not always intuitive cause and effect

dependent on # interactions

the more interactions the stronger the effect is

External Factors (try to influence)

too long term in order to chane

you don`t have the power to change

you consider as outside your control

# of SKUs

Demand Variability

Direct Effect

Examples

Factory Capacity

Stock Coverage

intuitive cause and effect

not dependent on # interactions

Enablers