Epic Support Transfer

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Thermodynamics2

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Service Desk

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Women in Leadership

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Mindamap

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Epic Support Transfer

OLIVER Scripts

What will be needed?

See what already exists

Training Topics

Others? Ask Fran.

Infra

eDirect

OPSMMS

Addresses

Contacts

Supersites / Sites

Shipments

Projects

Customers

Document Processing

SQA (?)

EPM

Usage Training

EPM-Call Management

DP-Report Shipping

EPM-Site Management

Needed Enhancements

WIDA

TBD

File Loading

Create documentation for file loading process:

Escalation Contacts?

File structure

Process

The forked version of EPIC needs to be compiled into an EXE. Currently, only one person can populate a project at a time. This is done on a VM, in the IDE.

Ability to load site data for multiple projects. Note: This is needed for the WIDA consortium

Infra Cases

Example cases

Case Types

Documentation

New

Interactions with Other Systems

Database Structure

Existing

File Documentation

Online Help