Categorii: Tot - revenue - profit - pricing - managers

realizată de Paige K 2 ani în urmă

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Revenue Management

Effective revenue management involves strategic allocation and distribution of inventory to maximize revenue. This process requires understanding and implementing yield management techniques, which include selling the right product at the right price and time through appropriate channels.

Revenue Management

Revenue Management

The 4 (5) C's

*customer
controls all of the above
Cost
amenities contribute to pricing placement
based on buying characteristics
low cost = slack times

logic based

Capacity
Standardization

control over a given service cycle

Clock

time spent using service can dictate price so that revenue is maximized

Calendar

aggrogate demand

Myths

traditional
stagnant in nature
only associated with hotels
only a database used by one person
does not prioritize the customer

Revenue Maximization

Pricing
Philosophies

buyers perspective

sellers perspective

values

Rationality

segmented goals set by business

seasonality
Selling
identifying the competitors pricing
the right room

at the right time

at the right price

through apropriate channels

to maximize company revenue

to the right customer

Profit

maximized by sales strategies
menu comprehension
habitual spending

placing product in the right market

forecasting
value achieved by seller and buyer in a business transaction
Profit = Revenue - expenses
Sales = Cost + Profit

customer-centric

Satisfaction
Memberships
Evaulations
Reviews
Price dictation
fit market
the service/product
the customer

Inventory

yield management
allocation
distribution of inventory allows maximization of revenue
price points
strategic planning

Cost-based pricing

involves summing product costs with desired profit

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Markets

KPI's
RevPAR
ADR

demand

supply

occupancy

revenue

Forecasting
data analysis

Allows historical data to predict what the future market will look like

Customer willingness to pay
who can pay for a given product or service?
Rate Fences
Rules designated by companies to reach a desired audience

Managers

Communication
building relationships

amenities

tailored experiences

Short-term connections

Long-term connections

Ethics
deciding what is best for the business

what is fair for customers to pay

Differential pricing

charging a different rate for same service at the same time

arrival time,

Length of use

cancellations

deposits

Dynamic pricing

Strategic pricing