realizată de Selma Steenhuisen 17 ani în urmă
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Values of a marketleader Vitality / Prestation / Harmony / Continuity
Every company has a place on the four axes
Good Vision is a paradox of two things that are hard to combine
eg Mechanics & Style
Define the DNA with Vision / Value / Voice
Value chain is producer - intermediair - customer
with good marketing you can avoid having an intermediair