Finns as tourists

interaction

language skills & knowledge

good skills in English

tend to speak Finnish, if troubles in uderstanding

shy to speak

no culture to small talk

don't demand politeness

might sound even rude

little or no small talk

focus on the facts

harsh conditions as a reason to this?

low power distance society

big middle class

many tourists are middle class

want to minimize inequalities

care about others

high gender egalitarianism

individualism

nuclear families

engage in activities alone

social interactions

shorter

less intimate

large personal space

more frequent interactions

orientation to time

future orientated

quite punctual

avoiding risk

highly doing-orientated

highly educated

might want to take it easy on a holiday

on the other hand might want to have lots of activities

facilities

high expectations

used to modern and up to date

not used to overcrowded spaces

everything should work

don't still expect luxury

hygiene

high standards

food hygiene is critical

can't be compensated with price

nordic style, white & open clean spaces

service

appropriate

short and pithy is totally ok

not especially high exectations

easily get bothered

value for money

to get what's promised

don't spend for fun

seek for the best value for their money

cheap package travelling

want spare money by cooking themselves etc

rarely consume high amounts of money to get certain thing

acces to attractions

cultural

arts

historical

sightseeing

not aeger to pay for just seeing something