Pass Office Processes

Obtaining authorization for vehicle access airside

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Business RulesVehicle Markers will be returned upon terminating or decommissioning a vehicle. if not returned a fee will be assessed to the Employer’s account. Name of Ownership needs to match the Company Name on the Contract and the Company Name on the Insurance. All existing vehicle marker needs to have an uploaded Maintenance Certificate. 2 months prior and 1-month vehicle marker holders will be notified. Terms and conditions need to be signed by Signing Authority when Vehicle Marker is picked up. The vehicle marker number issued is to be included on the terms and conditions. Employers must specify the number of vehicles that will need markers. Employers cannot have markers above the limit in the original agreement. Expiration date of vehicle marker should be set to the insurance expiry date. Vehicle Markers need to be approved by the GTAA Business Owner of the Contract and Aviation Services. Renewal of vehicle markers requires an audit of all vehicles for that company prior to issuing renewal stickers on an annual basis. 

Current State

Changing access level on an active pass

Current State

Future State

Onboarding a new employer

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 Business RulesEmployer must have a valid contract or LTO with the GTAA Each employer must have at least one signing authority Employers access will be dictated by the contract The validity date of signatory must be less than or equal to Company's Contract expiry date.  GTAA Business Owner must sponsor an Employer and request access 

Current State

Future State

1.

Employer contacts GTAA Business Owner

2.

Employer engages in contract with GTAA Business Owner

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Should the GTAA Business owner not proceed with a contract, the process ends before the pass office is engaged

3.

GTAA Business Owner submits New employer information to Pass Office

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GTAA Business Owner is responsible to vetting information from new employer, ensuring contract is valid

4.

Pass Office makes in person appointment to confirm documentation/have T&C signed by Signing Authority

5.

New Employer comes to pass office with documentation &
to sign T&C

6.

Pass Office creates identity for employer in PIAM

Renewing a new employer

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 Business RulesEmployer must have a valid contract or LTO with the GTAA Each employer must have at least one signing authority Employers access will be dictated by the contract The validity date of signatory must be less than or equal to Company's Contract expiry date.  GTAA Business Owner must sponsor an Employer and request access 

Managing Airside infractions

Managing information in PIAM

Replacing an active pass (lost/stolen/damaged)

Current State

Future State

Obtaining a pass

I am a new employee

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Has never worked for an employer at Pearson (including the GTAA) or has not worked in the past 7 years

I am a current employee

I'm renewing my pass

RAIC

Type of RAIC

AVOP

Other

I'm replacing a lost/stolen/damaged pass

RAIC

Type of RAIC

AVOP

Other

I am a returning employee

Supporting processes

Change status of active pass (AVOP)

Managing the certification process for AVOP

Legend

Employee

Facility Access Owner

Pass office

GTAA Business Owner

Signing Authority

Security

Current Employer