Soft Skills

Showing up on time and working assigned hours

Showing up on time and not leaving early

Not making promises you can't keep

Do not tell a patient or co-worker you can or will do something if you know you can't do it

Being committed to your team

Care about the other team members and make their needs a priority

Being flexible

Be flexible about job duties and shifts

Reliability

Show up when you are supposed to and do the things you are asked to do

Dedication

Make sure your job is your first priority when you are at work

Planning

Plan when you are going to do task and when you are going to check on each patient

Prioritizing

Take care of the important and time sensitive things like the patients before things like paperwork

Active listening

Listening to the patient fully to better understand them

Friendliness

Being friendly and respectful to patients will help them to open up and be honest

Getting to know your patients to better understand their needs

Listening to them fully as well as asking questions about their daily life

being empathetic to better understand what the patient is going through

Relate to the patient and try to put yourself in their shoes

Willingness to change to new situations

Being able to quickly change depending on the situation and needs of the patient

being able to control emotions during stressful situations

Not getting angry, sad, or emotional during high stress situations

understanding your job responsibilities and making sure they are taken care of

Doing what is required for your job outside of patient care

understanding the responsibility you have to your patients and making sure they are taken care of

Knowing what each patient needs from you and making its done