TELEFHONING

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Tree organigram

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TELEFHONING

Making an appointment

When would suit you?

What time could we meet?

When would be convenient for you

Calling

Good morning this is.... calling for...

Could I speack with...

Leaving a mensaje

Could you ask...(her) to call...

Could I leave a message

Would you like to leave a message?

changing and appoinment

Could we arrange another time?

Im afraid I cant manage our meeting....

Im sorry I have to cancel the appoinment on...

Answering

How can i help you.

This is.... / ..... speaking

Good Morning/ Good Afternoon