Technology CX
Smart-Devices
3. Digital Platforms
Social Networks
& Blogs
Platform Videos
Reviews
Stores
Banks
4. Define, Make
& Select
Cars
Clothes
House
Accessories
Groceries
5. Realize, Purchase
& Fulfill
Store recommendation
based on your preferences
(Big Data Analysis)
Payment Online
Loan Application
(Online data Services)
Smart Delivery
2. Life Events
Connected
College
Birthday
Marriage
Past & Actual
Jobs
1st or
New Baby
Preferences &
Hobbies
1. Interconnected
Growing Ecosystem
Social Media
Call Center
Government
Enterprises