Postive Feedback

Takeaways

Feedback given in person is typically more powerful

Feedback can come from the manager or peers

Why you don't use it

3. You're afrad it will make you appear weak or inferior

1. You're busy

2, You're thinking about your own life/issues

Roots: Operant Conditioning

BF Skinner

Learning that occurs through rewards and punishments for behavior.

Immediate feedback is most powerful

Activity

use it at work

How

1. Identify the behavior what you want,
2. Be able to recognize this behavior when it happens and be watching for it
3. When you see it, compliment it. Add power to this reinforcement why explaining WHY the action was good.
4. Be consistent in recognizing and rewarding the behavior

Take turns sanding up to give positive feedback on the work or characteristics we have observed in this class or in group work

1. Stand and look at the person to whom you wish to give positive feedback (select one person)
2. Address them directly, not the class or me.
3. Tell them something honestly that you have observed and give a reason why it was good or what you liked about it.
4. The person receive the positive feedback should accept this compliment by responding with THANK YOU. (No arguing the praise)

How