Property Management System(PMS)

Room Management

Rapid process of room requests

Generate rooms, revenue & forecasting reports

Linked to a central reservation office

General Management

Increase hotel's control over guest accounts

Maintain guest accounts electronically

Monitors pre-determined guest credit limits

Enable revenue outlets to communicate charges to front office

Guest Accounts Management

Manages the room status, availability

Assist in room assignment

Assist in co-ordination of guest services

Reservation Management

Can not operate independently

Report generating function

Depends on data collected

Industry leader in property management system

Adopted by many hotels locally as well as in the regional market

Able to cater to very detailed needs of the users in the various sectors of the hotel

Opera's front office software is the fastest selling front office system in the world

System

Computer System when using Opera

"Traing" mode for staff learning

User

Individual's ID

Reconciling departmental financial activities

Procedure to reconcile account receivable

Run trial balance

Preparation of the night audit report

Formulas for balancing the night audit report

Ability to monitor hotel revenues

Effect of marketing plans on related goals

Provides"day to day" monitoring