Themes arising from survey

Main goals

online distribution

Self-Help

investing online

Subtopic

most effective channel

Facebook

why and companies switch to online

Future plans

Campaign strategy

Online campaign strategy

Offline campaign strategy

Integrated campaign strategy

communication channels use

Facebook

Website

E-mail

3rd party websites

Google Ads

Benefits / Challenges

reaching a younger audience

measure impact

can amend message along the way

giving clients the opportunity to share information

constant awareness of what is going on online

have emplyees with the adequte skills

Testing effectiveness of online media vehicles

Click-through rate (CTR)

Online Revenue

Customer Engagement

Increasing Fanbase

Marketing software analytics

Google Analytics

Facebook Insight