TRADITIONAL HOSPITALITY
DEFINITION
known as non-commercial hospitality
traditional concept of hospitality
defined as the spirit, practice of receiving and treating the visitors, guests or strangers in a warm, friendly and generous way without any monetary/reward consideration.
inbuilt and inherent within the family culture as ones own tradition
visiting friends, relatives, acquaintances or entertain visitor's in one's home
FEATURES
rooted in culture
cordiality / honesty
politeness
familiarity
personal thoughtfulness
uncertainty
casual
provided free of charge
EXAMPLE
Service
Language & words
Venues
1) house
2) wedding ceremony
3) restaurant
4) government office
5) shoe stores
Attire / dress code
1) informal attire
2) cultural outfits
3) formal attire
ADVANTAGES & DISADVANTAGES
ADVANTAGES
suitable for all people
cheaper and affordable
easy to communicate
DISADVANTAGES
different culture among races
service quality