X-Sell Sector

Target number
of DSA

r

30 DSA on 2014

New DSA attraction

Assessments

Recomendations

DSA education

New DSA school
(training center)

New DSA
instruction

Half plan on first month

DSA attrition

Initiated by Raiffeisen

Fraud

Ineffective DSA

Misconduct by DSA

Initiated by DSA

Efficiency by
target number
DSA

Registrated packs

Leads

Personal deals

Registrated fulls

Minimize NPD

Second packs registration

Issued fulls

Appoval Rate

CC Usage

PPI Sales

Subtopic

Leads conversion
efficiency