Problem Solving

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Solving Problems

a video

a useful practise for problem solving

use abbreviations or symbols in your map

IDEAL acronym

"i" for idea

"cp" for central problem

main tool:concentrate on central problem

Use 2 maps at a time:- a "problem map" and- a "tool map"

What is a problem map?

note down your ideas on the problem

focus on central problem

collect ideas

tentative answers

map where the actual problem is investigated

What is a tool map?

how is it used?

as a first aid kit in case you're stuck

as "recipe book"

as reference

tools arranged according to ...

common problem solving difficulties

This analysis comes from David N. Perkins' book "Outsmarting IQ"

fuzzy thinking

sprawling thinking

hasty thinking

narrow thinking

problem solving stages

e.g.

IDEAL model

More on this model can be found in

Bransford / Stein: The IDEAL Problem Solver, published by Freeman.

L

look back and learn

A

assess and act

E

explore options

D

define goals

I

identify the problem

collection of problem solving tools

how to present problem solving tools

written / graphical

through pop-up information

list

mind map

see the "tool map" concept

through a "tutor"

machine

human

problem solving tools

tools for organizingyour thoughts

problem solving stages

tools for staying functionalduring problem solving

dealing with fatigue

dealing with lack of motivation

dealing with frustration

tools for providing information

collect and organize data

talking to others

stakeholders

users

experts

web search

tools for analyticalthinking

use tables

use diagrams

break down into parts

ask questions

tools for creativethinking

SCAMPER tool

Osborn's checklist

brainstorming

force fit

how to develop thoughts

write

technical means

computer

pen and paper

layouts for writing things down

other forms

concept maps

mind maps

linear notes

communicate

communicate with whom?

artificial entities

like Joesph Weizenbaum's ELIZA

other people

yourself

how to communicate?

write and read

talk and listen