BUSSINES MANAGEMENT AND TOURISM

MARKETING

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MARKETING MIX

PRODUCT

Be clear in what we want to show and sell. Service or product?

In this case, show OUR culture.

PRICE

The correct price to sell something.

It will affect supply and demand.

Visiting museums and things like that people don't expect to spend too much. A complete tour could be more expensive.

PLACE

Where could be a good place?

Maybe in old parts of the country and town, where pleople can see someging different and interesting.

PROMOTION

How people know about us?

There are many countries with diversity like us.

But we each country has something different and that's what we have to promote.

MARKET RESEARCH

Recollect relevant info to take important decisions.

NEW MODEL

Stimulus

Someone wants to travel.

Meet culture and different places.

ZERO MOMENT OF TRUTH

Search online about sites.

In this part, our promotig part has to be good to get tourists.

FIRST MOMENT

Buy the service or product.

Tickets, tours.

SECOND MODEL

The experiemce that the consumer had.

This is a really important part due to, as a company you can't control consumer's opinion.

For this reason, everything must be perfecto to has a good reputation.

STRATEGY

TARGET SEGMENT

Who is more interested in knowing colombia?

We have to focus our promotion in a group of peeplethat wants to come to Colombia or Bogotá.

Subtema

COMPETITIVE ADVANTAGE

What's the difference with other places?

Our culture, gastronomy and diversity.

ENVIRONMENT

Everyone has to be prepared in case of somethig weird happens.

Taxes

Natural disasters.

Government

ETHICS

BUSSINES

Apply social responsability.

How we increase tourism between our cities?

How is tourism part helping poor persons?

COMPETITION

We can not talk in a bad way about other places or countries.

FINANCE

Is the budget enough to survive and work good?

Salary.

Infraestructure

Services

Raw material

With numbers, everything has to be correctly.

Statement of income

Are we generating utility?

General balance

STRUCTURE

Authority hierarchy

Who is the leader in the Government and in the site?, Who I have to answer?

Business model

Is this model working? or Should we change it?

LAW

LABOR

Our workers in museums, parks, etc, must have the best conditions to work. This motivates them and increase their sense of belong.

Good salary.

Social benefits.

Bonus.

COUNTRY, (COLOMBIA)

Is the government making laws that increase the tourism?

BUSSINES

Everything has to be in order with the company, structure, Chamber of Commerce.

TOURISM IS ALSO A BUSSINES

AND IT HAS TO HAVE MANY THINGS TO WORK.

Subtema

RESOURCES

MARKETING

Lamb, Hair, McDaniel. (2014). MKTG, Marketing. México, D.F; Cengage Learning.

Lecinski, J. (2011). ZMOT, Winning the zero moment of truth. Google Inc.

FINANCE

Lourdes, M. (2014). Manual de Contabilidad básica. Escuela Superior Cd. Sahagún.

STRUCTURE & STRATEGY

Robbins, S & Coulter, M. (2014). Administración, Mèxico, D.F; Pearson.

Daft, R. (2011) Teoría y diseño organizacional. México, D.F; Cengage Learning.