HRM
Performance Management
Appraisal
Process
Stablish performance standards w/ employees
Mutually set measurable goals
Measure actual performance
Compare actual performance w/ standards
Discuss the appraisal w/ employees
If necessary, initiate corrective action
Methods
Critical incident
Checklist
Graphic rating scale
Forced choice
Behaviorally anchored rating scale
Group order ranking
Individual ranking
Paired comparison
Distortions
Inappropriate substitutes
Leniency error
Halo error
Similarity error
Central Tendency
Inflationary Pressures
Rewards
Intrinsic
Diversity of activities
Participative decision making
Greater job freedom and discretion
More responsibility
More interesting work
Opportunities for personal growth
Extrinsic
Non-financial
Preferred work assignments
Preferred office furnishings
Preferred lunch hours
Assigned parking space
Impressive titles
Own secretary
Business cards
Financial
Performance based
Piecework
Commission
Incentive plans
Performance bonuses
Merit pay plan
Implied-membership based
Cost of living increases
Labor market adjustments
Time-in-rank increases
Profit sharing
Explicit membership based
Protection programs
Pay for time not worked
Services and perquisites