ES 414 OS: Elderly Patient-Doctor Communication

PACE Association of Michigan

Secretary/Treasurer: Alexandria Leuth

The Program of All-Inclusive Care for the Elderly is a comprehensive, fully integrated, provider-based health plan for those who require a nursing home level of care. The PACE philosophy is centered on the belief that it is better for frail individuals and their families to be served in the community whenever possible. Given the organizations' frequent interaction with large communities of the elderly, we believe communicating them would enable us to attain answers that are truly representative of the population we wish to serve. We've targeted Leuth as our point of contact since she is a University of Michigan graduate, and thus within our immediate network.

Michigan Physicians Society

Director of Community Outreach: Jaime Hope, M.D.

The Physicians Society is an organization that advocates for physicians looking to start their own medical practices. This organization would be of value to us as they have plentiful experience in getting a medical start up off the ground, and thus strong insight that could benefit our group as we look to same. We hope that we could make contact with the society via their director of Community Outreach, Dr. Hope, since her role involves community interaction and engagement, and this might be a strong opportunity for publicity for this organization..

University of Michigan Geriatrics Center

Director: Neil B. Alexander, M.D., M.S.

The University of Michigan Geriatrics Center seeks to increase the span of healthy, active life for older adults through interdisciplinary clinical care, education, research and community service. This focus on the health and well-being of elderly people aligns well with our OS. The Center is entirely faculty-led, increasing their openness to inquiries from students at the University. In addition to serving as a director for the Geriatrics Center, Alexander is also a UM professor, leading us to believe that he would be the most accessible given his receptiveness to UM students.

American Geriatric Society

Primary Contact of the University of Michigan Student Chapter of AGS: Chelsea Morrow

AGS is a nation-wide, not-for-profit society of geriatric professionals who specialize in improving the health, independence, and quality of life for older people. This mission aligns well with our OS, which focuses on improving those three facets in the context of an elderly persons interaction with medicine. Because there is a student-led branch of the organization at the University of Michigan, we believe that we might be able to leverage our position as University of Michigan students to converse with representatives of the organization, specifically Chelsea, who is available as the primary contact to anyone interested in learning more about the organization.

Michigan Medicine: Department of Otolaryngology (Ear, Nose, and Throat) and Audiology Clinic

Steven Telian, MD, Professor of Otolaryngology at the UM Medical School:

Doctor of Medicine specializing in cochlear implants, chronic otis media (eardrum), acoustic neuroma (auditory tumor), and vertigo disorders. Provides service at the Michigan Medicine Otolaryngology Clinic, is a Professor for the Medical School, and part of the Cochlear Implant Program.

Emily Stucken, MD, Assistant Professor of Otolaryngology at the UM Medical School: estucken@umich.edu

Doctor specializing in cochlear implants, pediatric and adult hearing loss, implantable hearing devices, and humanitarian outreach. Provides service at the Michigan Medicine Otolaryngology Clinic and is an Assistant Professor.

Emily Nairn, AuD: emnarin@umich.edu

Audiologist specializing in diagnostic audiology, amplification and rehabilitation, bone conducted hearing devices and tinnitus (ringing in the ears). Provides service at the Michigan Medicine Oto Audiology Clinic. Part of the Hearing Loss & Hearing Testing Program.

Yao-Jan (Ryan) Liu, AuD: ryanyliu@umich.edu

Audiologist specializing in diagnostic audiology and hearing amplification. Provides service at the Michigan Medicine Oto Audiology Clinic. Part of the Hearing Loss & Hearing Testing Program.

Fidelity Investments

Fidelity is listed as one of the top insurance providers for the elderly. He leads the local Ann Arbor branch, which means we can potentially meet with him in person. Additionally, since he is head of the branch, he probably has his hands on a lot of different things and can direct us to other parts of the company that may be more relevant to our project.

Prudential Financial

Prudential is also listed as one of the top insurance providers for the elderly. Pirronello works at a local branch in Saline, which isn't too far away and could mean we can meet him in person. On his bio, one of the things he specializes in is life during retirement. This means that he interacts a lot with life insurance for elderly and could give us good information about how the insurance system works for elderly patients.

John A Barton Insurance

This is an insurance agency that also specializes in life insurance. They are a local insurance company and have been serving Ann Arbor since the 1970s. They would have more information about the ins-and-outs of insurance in our local area. Since Cynthia is the owner, she would have a lot of information of the company as a whole, and could also direct us to people who may know more and be helpful for our project.

Jewish Family Services of Washtenaw

This organization hosts Caregiver Conversations, which is an educational support group for adult children who serve in a variety of caregiving roles for their aging parents. If she has coordinated the events, then maybe she has some information on what the caregivers need and are looking for.

City of Farmington Hills - Senior Division

They provide a support group network for caregivers age 50 or older. She could potentially tell us some general problems and issues that they these caregivers may be having.

Moreno Collective Website Design

Ryan - 810.683.4646

Friend of Micayla's that creates websites and may be able to provide insight on coding and UX/UI design.

Boxcar Studio

Office - 734.786.3986 or info@boxcarstudio.com

Ann Arbor website design company specializing in nonprofits and educational institutions, may be willing to chat with us about website design since we are students w/ a social good idea

Atomic Object

Office - 616.776.6020 or contact@atomicobject.com

Ann Arbor software and app developer, including web and mobile development + design.

High Seas

Office - 877.222.4608 or hello@highseas.com

National web design and app development company with an office in Ann Arbor.

Arbor Moon

Office - 734.996.5654 or info@arbormoon.com

Ann Arbor app designer + developer with dual platform (iphone and android) expertise.

KW Works

Office - contact@kwworks.com or 800.672.1787

Ann Arbor company offering custom software, web, and mobile development.

Hillside Terrace Retirement

This is a local Ann Arbor retirement home and we think they could give us good insight about what the elderly in the area are looking for. Trey Litz is the Community Director so he probably already talks to a lot of people in the surrounding community and may be more willing to talk to us.

Glacier Hills

This is a local retirement home and since Angie Hanson is the administrator for resident services, we think she would have close contact with the residents. Potentially she could tell us some of the needs the elderly residents have or connect us to them to talk to them personally.

Brookdale Ann Arbor

888-221-7317

Alliance of Professional Health Advocates

info@aphadvocates.org, 1-352-459-0509

Can't find direct contact, but could be useful to reach out with this email or number since they are the main organization for patient advocates

AdvoConnection.com

info@aphadvocates.org, 1-352-459-0509

Can't find a direct contact, but think this could still be helpful. They are the main site to find a health advocate and it was created by the Alliance of Professional Health Advocates

Amazing Healthcare Consultants

Want to speak with her because she is the main contact for private patient advocate service. Additionally it's local to where we are and we believe should could give good insight on our idea and we could potentially meet in person.

Life Advocacy Parters

They provide the private patient advocacy service for elderly patients, which is what we are focusing on. She is the lead advocate and it's located locally in Detroit. This could mean we could potentially meet her in person.

Advocacy Care Connection

They provide the service that we are focusing on and they provide it in MI, IN, OH, and FL. There multi-state locations could give us a more information on our project. Also, she is the President and CEO which could give a different insight than the other two.

Patient Advocate Certification Board

Her role as President of the certification board will give us a lot of knowledge of what skills are needed as a patient advocate and what patient advocates might need. She has been president since 2017 which means she has adjusted to her position but can still have fresh eyes on issues that may be happening

She has had 38 years of experience in healthcare and works as a advocate herself. She also worked on the Board of the National Association of Healthcare Advocacy Consultants, so she has a unique background and could provide many different perspectives

AARP

Michigan Chapters: MiAARP@aarp.org

AARP is the largest non-profit dedicated to the elderly in the United States. They advocate for the rights of elderly, such as Social Security. A membership to AARP provides an array of health and travel benefits as well as discounts for restaurants, groceries, and entertainment. They can be a good resource for our community discovery because they have many chapters in Detroit and partner with senior resource centers near Ann Arbor.

Wayne County Heritage Chapter: 313-382-1378

Shepherd's Center of America

SCA National Office: 816-960-2022

Shepherd's Center of America is a non-profit organization for the elderly with religious sentiment. They provide resources such as educational classes/workshops, health & wellness, and volunteer opportunities for elderly. They can be a valuable resource for us because their focus is not only on supporting retired citizens, but providing a platform for the elderly to share their wisdom with their community. We find this helpful because we share the idea that the elderly are fully capable and we want to empower them to make decisions with our solution.

SCA Kalamazoo Office: 269-383-1122

H.E.L.P.

Community Services Staff: 310-533-1996

H.E.L.P (Healthcare and Elder Law Programs Corporation) is a
non-profit organization that provides information, education and counseling on elder care, law, finances and consumer protection. Their staff is trained to provide information and referrals to community, nonprofit, and government resources. They can be an excellent resource for us not only as a primary source, but also through their referral network as secondary sources.

Homewatch Caregivers of Ann Arbor

She has been a caregiver herself and is now part of the management team at Homewatch Caregivers. They work in local cities and know the needs of the elderly very well. At home care may be more personal and can reveal more things about what the elderly needs.

Kennedy Care

She managers the care coordinators and may hear about issues and needs of the elderly while coordinating their care. She has a lot of experience and we believe she could provide valuable information on what he elderly needs