This map describes how to implement a peer review process for a team publishing technical support documents. The overall objective of this project is to improve the quality of these support documents.URL: http://www.mindomo.com/view.php?m=c86ee7dc191a16be6dd719c2097bdad7
Mission/goals
Guidelines
Process summary
Role description
Document repository
Detailed process
Reporting template
Evaluation
Reporting
Formatting and layout
Terms and usage
Document scope
Title, Abstract, metadata
Team coverage tracking
Create portfolio
Some number of documents selected by both Reviewers (peers) and person whose work is being reviewed.
Review documents
Prepare assessment
Review strengths and weaknesses
Create action plan
Detail education, use of references, or other strategies to improve content quality.