类别 全部 - productivity - globalization - technology - behavior

作者:Annie Ong 10 年以前

283

chapter 1

Organizational behavior examines the influence of individuals, groups, and structures on behavior within organizations to enhance their effectiveness. Its primary objectives are to identify and explain organizational phenomena, predict behaviors, and control them.

chapter 1

ORGANISATION BEHAVIOUR

Major disciplines

Humanities
Sociology
refers to social system ang human interactuals
Political Science
play politics within organization
conflict resolution
Psychology
major influence organization behaviour
Economy
understand individual make decision
Anthropology
relationship category : symbols , beliefs , language
studies the relationships between individuals and environment

Levels of organisation behaviour

Organisational level analysis
Encourage Creativity to maintain organization development
Design of organization
structure
culture
Group level analysis

Tomorrow we will be more organized and prioritize every task.

Skills needed : power understanding , influence , politics and leadership
Involves : members of team , teamwork , communication, decisions interpersonal conflicts
Happen when individual interaction with another group individuals
Individual levels analysis
Factors influence individuals behaviour, from the way they ......

attitudes /motivation

control their emotion/ work stress

Ability

personalities

learn

Definition

investigates how individuals, groups and structures impact behavior within organization and improve the effectiveness of organization.

Global organizations

Nation Buliding
ethics
focus on corporate social responsibility and transparency in private and public sectors
Technology
technological capabilities in order to be more competitive in global scene
Development include

flexible manufacturing

zero defect supply

lowers cots

leaner production

Quality and productivity
Productivity : is a types of performance measures

measurement use are effectiveness and efficiency

Efficiency : measures amount of resources used to produces a unit

Effectiveness: ratio of effective output to achieve input required

companies need to be effective and efficient for high productivity and market reach and success
Globalization
increase foreign assignments

transfer jobc to countries with low labour cost

increase volume of worldwide

widespread diffusion of technology

international capital flows

cross broder transaction inn goods and services

the process of liberalization of national boundaries to trade investment , technology and people

Goals

Third goals
control behaviour that occurs in organization
Seconds goals
Identify factor cause behaviour
Clarity and forecast behaviour
First goals
Identify and explaination of phenomena within organization