作者：Mohammed Amin 5 年以前
442
Chapter 1
Knowledge management involves the systematic process of sharing and leveraging human knowledge to enhance intellectual capital and performance within organizations. It emphasizes the need for capturing both explicit and tacit knowledge, as well as efficiently translating information into actionable insights.
開啟
Knowledge
Management Benefits Society Knowledgeable society
via collaboration of
individual and
organizational KM Organization Competitive Advantages Improved internal
process and system Team Example: Xerox Corporation
Project Eureka Learn and have among
team member Individual Example: IBM Fellow Program Need for
knowledge
management Hinders Business
operation Loosing competitive
advantage if not
captured and applied on
time. Too much private info
make problem in
absence of the owner Availability of
Knowledge Knowledge acquisition
depend on the time
availability and
presence of knowledge
owners Depends on knowledge
owners KM Definition Learning process of
sharing human
knowledge to enhance
intellectual capital and
performance Data, Info,
Knowledge,
Wisdom, Truth Truth Wisdom Knowledge Types Tacit 95%
Subjective knowledge
Explicit 5%
Documented
Process of translating
information to apply Information Meaningful data put
together Data Discrete and
meaningless feats,
particular about
something
