作者：Mike Norrell 6 年以前
201
OMG Structure
The document outlines the comprehensive management of fleet operations, focusing on various critical aspects to ensure efficiency and reliability. Asset management is meticulously tracked through financial metrics, inventory control, and depreciation.
開啟
Operations
Management
Group NOC Monitoring NOC Workflow Alerts Annotations Capacity/Vendor Mgmt T1 - T4 Elimination Plans Training/Learning Auditing/QA Robot Connectivity Volume/Traffic Control Wifi/4G Connectivity Mission Data Metrics Data Delivery Mission Frequency Scheduling Fleet
Operations Preventative
Maintenance Best Practices Scheduling/Logistics MTBF, MTTR, Reliability Testing Documentation Upgrades & Retrofits Fleet Firmware Upgrade Process Fleet Hardware Upgrade Process Fleet Software Upgrade Process Diagnostics & Repair Repair Instructions/Workflows Spare Parts Definition/Availability Technician Training/Availability Regional Support Centers Remote Diagnostics Asset Management Configuration Control Financial Tracking, Inventory Relief,
Depreciation Robot/Spares Tracking Factory Genealogy/Serialization Information
Systems IT Vendor Mgmt Policies Endpoint Mgmt Enterprise Systems Architecture Mgmt Infrastructure Systems Integration Hardware Software On-Premises Cloud Data Analytics Operational Info Monitoring/Uptime Deployment Operational Processes Socialization (Store Managers) Robot SW Freeze Mission Creation/Modification Issue Communication/Escalation Store Mktg/Communication Plan Store Bring-up HITL Activation Store Certification Aisle/Shelf Tuning Robot Testing Robot Assembly Dock Install/Robot Receipt Robot/Dock Delivery Factory Shipping/Logistics Vendor Mgmt (robot delivery) Contractor Mgmt (Dock Install) Store Communication/Scheduling Store Mapping Backend Map Creation/Updates Resource/Cart Logistics Store Data Collection Site Survey Construction Schedule Content, Dock Location, wifi/4G speeds Methodology, Training, Logistics Aisle Suitability Checklist Site Survey Checklist (incl. floor type, etc.) ROC Process/Workflow Training 24x7x365 Operation Workflow Exception Reporting Workflow Scheduling Organization Workflow Mgmt Remote Monitoring Vendor Management Reporting Fleet Analytics (HW/SW)
Real Time Execution
Dashboards Customer
Management
Remote Control Stuck Robot Process Docking Assistance Mission Cancel/Abort 360 Camera Operation Alerts Preventive Maint. Schedules ROC Workflow Alerts Internal Alerts/Process Flow Customer Alerts/Escalations Ticket Creation/Handling Issue Resolution/Escalation Links to Other Systems Company Adoption Process Definition Database Infrastructure
