作者：Stefan Reiß 12 年以前
226
Solution Management 2011b
The role involves managing and deploying IT solutions, particularly focusing on SAP installations. Interaction with the R&D and support teams is crucial for driving development efforts, including sprint planning and weekly evaluations of bugs versus features.
開啟
Solution Management / Deployment Team 2011 Support of RS Subs "Special support" of "premium customers" (e.g. Siemens Corporate) Siemens Feature Request status review Meetings on Roadmap and new solutions User Groups Requirements Analysis (could be part of Roll-In) GUI Translation Requests Requirements reviews for new prospects and discussion of potential solutions Customer specific development requests Answering questions of all kind (Projects queue, Project Point) (Pre-)Sales for New / Old solutions Internal IT projects SAP installations Demo and Training System setup / maintenance Internal communication and Maintenance and corrections (currently 24 ? systems) Technical documentation Flash Demo Kit's (just started) GUI Translation Training Material and performing internal trainings User-Exit Training Configuration Training (Pre-)Sales Training User Training Documentation Readme files / Release Notes Configuration Guides User Guides Release PPT and New Release Introduction Feature lists for new / existing releases Sharepoint maintenance Creation of (Pre-)Sales Material Support Marketing Department Trigger and Input for Product Fact Sheet Concise process descriptions Create Value Vision Prompter for our solutions Lab Material Future of our SAP Solutions Solution PPT Deployment Presales Information to the organistation Regular information to the customer base Updated sales material, documentation and training offerings New release presentations Implementation Customer specific processes Running / supporting pilot projects Support of first customer implementations Customer workshops Solution Experts for special implementations Generic solution descriptions SAP Certification process (SAP Add-On, Web Application) togerther with R&D Interaction with R&D and Support QA support User Interface Review / Design "Sign-Off" for Features developed in a release Driving development team (sprint planning...) Contact for developers during feature implementation Set Due Date for corrections (weekly) Bug vs Feature (weekly) Release Planning Specifications Release Details External Communication Release and Sprint Planning Release Plan (Target audience) Solution design for new solutions Roadmap Product Ownership Business solution package Demo-System Demosystem Test Defining Demo Scenarios / Demo Guidelines Specifications and Use Cases Release planning Roll-In Workshops for pilot projects of potential new solutions (e.g. PD Master Data, Contract Management...) Customer visits (mainly Germany, France, US, Australia) Fairs (SAPPHIRE...), Seminars (IQPC) User Groups (mainly Germany, France, Australia)
