ADVOCACY

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Advocacy occurs where a person has been given the power by a consumer to speak on his or her behalf, who represents the concerns and interests of the consumer, as directed by the consumer, and to provide educatoin to better represent themselves.

SELF

INDIVIDUAL

SYSTEMIC

POLITICAL

LEGAL

CONSUMER

CITIZEN

PRINCIPLES

CONCEPTS

PROCESS

IMMEDIATE CLIENT NEEDS

CLIENT'S DETAILS

CLIENT'S STORY

EXPLORE OPTIONS, STRATEGIES, RESOLUTIONS & LIMITATIONS

RESEARCH

ACTION PLAN

TAKE ACTION

FOLLOW UP & DEBRIEF

LEGA & ETHICAL CONSIDERATIONS