Chapter 1 (a)
Introduction

Activity

Tournament

Excercise

Rules & regulations

Key concepts
 Involves competition
 Goals are fun and pleasure
 Has intrinsic rewards
 Is structured
 Has history and traditions
 Is institutionalized

 Management involves coordinating and overseeing the
work activities of others so that their activities are completed
efficiently and effectively.

 “the process of getting things done, effectively and
efficiently, through and with other people”.

Efficiency
- Means doing the thing right/correctly; refers to the
relationship between inputs and outputs; seeks to minimize
resource costs
- Getting the most output for the least inputs

Effectiveness
- Means doing the right things; attaining organizational goals

1. Frederick W. Taylor
 He is considered the “Father of Scientific
Management

2. Frank Gilbreth
 He is known as the “Father of Work Simplification”

3. Lilian Gilbreth
 She is rightfully called the “First Lady of Management”

4. Henri Fayol
 He is the first Originated School of Management

5. Elto Mayo
 This Harvard Professor introduced managers to the
importance of good "Human Relations" in the work place

6. Harry L.Gantt
He is noteworthy because he added a ''Humanistic
Approach to Management''

 The responsibility for performance involves combining and coordinating human, technological, and financial resources to achieve organizational goals.

 Organizations by their nature are complex and difficult to manage. As long as society, the economy, and technology remained somewhat stable or changed only slowly, management had time to make the adjustments necessary to maintain and improve performance.

 Gradual change has now been replaced by rapid change and managers face new challenges brought on by changing environment.

 These include intense competition and new performance standards that every management team must now achieve.

Athletic Directors

Player's Agent

Sport Broadcasting

Recreation Management

Efficient

(resource usage-low waste)

Effective

(ends- goal attainment)

1. Human Resources

2. Financial Resources

3. Physical Resources

4. Informational Resources

1. Technical Skills

- Ability to use the tools, procedures and techniques of a specialized field

2. People Skills

- Ability to work with understand mentor and motivate others, both individually and in groups

3. Communication Skills

- Ability to get your ideas across clearly and effectiveness

4. Conceptual Skills

- Ability to coordinate
all of the organization’s
interests and activities

5. Decision Making Skills

- The ability to select alternatives to solve problems

1. Top Management Commitment

2. Employee Involvement

3. Materials

4. Technology

5. Method

 Represent The International Organization for
Standardization.

1. ISO 9000: This define the key terms and acts as a road map for the other standards within the series.

 Based in Geneva, Switzerland.

2. ISO 9001: This defines the model for a quality system when a contractor demonstrates the capability to design, produce and install products or services

 Quality system standard applicable to any
product, service or process anywhere in the world

3. ISO 9002: This a quality system model for quality assurance in production and installation.

 ISO International Standards ensure that products
and services are safe, reliable and of good quality.

4. ISO 9003: This a quality system model for quality assurance in final inspection and testing.

5. ISO 9004: This provides quality management guidelines for
any organization wishing to develop and implement a quality
system. Guidelines are also available to determine the
extent to which each quality system model is applicable.

6. ISO 14000: an evolving series that provides business
management with the structure for managing environmental
impacts, including the basic management system,
performance evaluation, auditing, labeling and life cycle
assessment.

A person in a organization, responsible to work more than one person

Performance efficiency

Resource Usage

Low Waste

Performance effectiveness

Goal Attaintment

High Attainment

The Good Managers The Poor Managers

-Integrity

Industriousness

Ability to get along with
people

Business knowledge

The Poor Managers

Lack integrity

Unable to understand others

Do not work well with others

Lack integrity

Operatives

Work directly to jobs

Managers

Direct the activities

Internal Environment

Management

Mission

Resources

System Process

Structure

External Environment

Customers

Supporter

Work force

Society

Economy

Government

Chaos in the External

Environment & Interactive Management

TOP MANAGERS

e.g

Types Of Manager

Management Skills

Management Functions

Planning

Organizing

Conceptual

People Skills

General

CEO

MIDDLE MANAGERS

e.g

Types Of Manager

Management Skills

Management Functions

Planning

Organizing

Leading

Controlling

Balance conceptual

Technical

People Skills

Functional

Head of Department

FIRST LINE MANAGERS

e.g

Types Of Manager

Management Skills

Management Functions

Leading

Controlling

Technical

People Skills

Project Managers

Supervisor

Interpersonal Roles

Leader Roles

Informational Roles

Spoker Person

Decisional Roles

Negotiator

P, O, L, C