Chapter 9 : Strategy review, evaluation and control

Nature of strategy evaluation

process of evaluation strategies

initiate managerial questioning

stimulating generating alternative

Main topic

role of auditing

Balance Scorecard

Process that allow firm to evaluate strategies :

Internal business process

Customer knowledge

Financial performance

Learning and growth

Appoach to strategy evaluation aims

To balance long term with short term concerns

To balance financial with non-financial concerns

To balance internal with external concerns

Contingency Plan

Actions

Effectiveness

formulate criteria of evaluation

twenty- first century challenges.

Strategy-Evaluation Framework

Reviewing Bases of Strategy

Revised EFE Matrix

Opportunity and Threat

Revise IFE Matrix

Strengths and Weaknesses

Measuring Organizational Performance

Compare firm's performance over different time period

Compare firm's performance to competitors

Compare firm's performance to industry average

Taking Corrective Action

Subtopic